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Average ER Wait Times

Medical City Arlington

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Medical City ER Grand Prairie

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Medical City ER Grand Prairie

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Mission & Values

Mission Statement

Above all else, we are committed to the care and improvement of human life. In recognition of this commitment, we strive to deliver high quality, cost effective healthcare in the communities we serve.

Vision Statement

To be known as the premier tertiary healthcare facility for the mid DFW area by providing high quality, patient focused care in a manner that excels in patient, employee and physician satisfaction while being known for medical education, innovation and research.

Excellence Always

I am committed to Excellence Always.

A - Accountability
I will:

  • Adhere to the mission, vision and values of the organization.
  • Align my words, performance and appearance with the policies of the organization.
  • Be responsible for my attitude and actions.

L - Leadership
I will:

  • Promote an environment of excellence, innovation and servant leadership.
  • Inspire and motivate others by demonstrating exemplary behavior.
  • Communicate effectively and recognize the contributions of others.

W - Willing
I will:

  • Maintain a high level of competency and the credentials required to provide the highest level of care possible.
  • Exceed the expectations of everyone I encounter.
  • Be flexible in regard to the challenges and changes that we face in healthcare every day.

A - Attitude
I will:

  • Bring a positive and enthusiastic attitude to work every day.
  • Show compassion toward our patients and co-workers.
  • Approach problems with a solution.

Y - "You First"
I will:

  • Place the needs of others first by striving to provide the best care possible.
  • Honor the value of diversity and treat everyone with dignity and respect.
  • Acknowledge your presence, introduce myself and explain in a timely manner aspects related to your care.

S - Safety
I will:

  • Demonstrate my commitment to patient safety by adhering to all facility policies and procedures.
  • Keep my workplace and surrounding environment clean and safe.
  • Hold in confidence all private information and interactions.

I am HCA.